We are sorry that we are unable to accept any refunds due to the nature of our products.

All purchases during SALES PERIODS are not allowed for EXCHANGE/REFUNDS/CANCELLATIONS.

However, refund/exchange is only possible for damaged/defective items received. We will take full responsibility to assess damages on case by case basis. We will not bear shipping cost on all returns/exchanges.

If you encounter situations like this, please email us at thetinystepsstore@gmail.com and we will assist you at the soonest.